I'm not a huge fan of the default email for invoicing, etc. and the limited ability to customize it. Greater control of email content would be appreciated.
Right now greetings are baked into an invoice, I'd like them to be editable.
If the invoice recipient is John Doe, the email sent to him will start with "Hi, John". It's not visible in the invoice and I didn't realize I was doubling my greeting. I'd like it to be seen and editable in the body of the invoice message.
It will be good that in email customization, you also consider to keep the language of the text of the buttons,. I am very happily using Plutio in spanish, but all buttons of the emails, are still in english.
Even the invitation email a client gets is impossible to customize. The current default button is gray and there's no way to tweak it (based on what I've found at least).
In German Language, the business-context you (Sie) isn't used in the default email templates for invitation/proposal and invoice emails. Instead the templates are using the you-variant for close friends (Du).
In the beginning of Business-Relation this close-friend-you (Du) looks inappropriate or rude.
Unfortunately I couldn't find a solution to custom the hole email.
The topic, the first "hi sentence" and the footer with the invite-link is written in the rude-sounding wrong-you. Mixed with the business-context-correct-you (Sie) in the customizable part of the email, it looks pretty strange. But I couldn't find a solution to generate the invitation link for a custom self-written email sent outside from plutio by hand.
So I mixed the rude with business-you in the invitation-link-email and sent before this strange-sounding email a excuse-email to customer with the explanation the english-plattform is not perfect for email, but feature request is written and I would hope the language-bug is close to fix...
Additional workload and irritation on customer-side included.
Sadly my asking for help in support-chat is not answered after 3 days. And also in Facebook community I did not get some help/hint/workaround.
Maybe here someone/other plutio-customer knows a solution/workaround or hack for.
Would be great to get some help.
Otherwise a chstomizable email for invitation, proposal, invoice is for German-Lanfuage businesscritical.
Happy to see custmize-email asap.
This is a must-have!