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Email Customization


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Devin Price

I'm not a huge fan of the default email for invoicing, etc. and the limited ability to customize it. Greater control of email content would be appreciated.

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Farvin

Status changed to: Under review

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Ralitsa Minkova

Even the invitation email a client gets is impossible to customize. The current default button is gray and there's no way to tweak it (based on what I've found at least).


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Martin Huber

In German Language, the business-context you (Sie) isn't used in the default email templates for invitation/proposal and invoice emails. Instead the templates are using the you-variant for close friends (Du).
In the beginning of Business-Relation this close-friend-you (Du) looks inappropriate or rude.
Unfortunately I couldn't find a solution to custom the hole email.
The topic, the first "hi sentence" and the footer with the invite-link is written in the rude-sounding wrong-you. Mixed with the business-context-correct-you (Sie) in the customizable part of the email, it looks pretty strange. But I couldn't find a solution to generate the invitation link for a custom self-written email sent outside from plutio by hand.
So I mixed the rude with business-you in the invitation-link-email and sent before this strange-sounding email a excuse-email to customer with the explanation the english-plattform is not perfect for email, but feature request is written and I would hope the language-bug is close to fix...
Additional workload and irritation on customer-side included.

Sadly my asking for help in support-chat is not answered after 3 days. And also in Facebook community I did not get some help/hint/workaround.

Maybe here someone/other plutio-customer knows a solution/workaround or hack for.
Would be great to get some help.
Otherwise a chstomizable email for invitation, proposal, invoice is for German-Lanfuage businesscritical.
Happy to see custmize-email asap.
Thanks Martin


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Kayla Walters

Please add this! Really surprised it’s not already a feature.


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A

This is a must-have!


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